Delivery & Returns

1. Shipping & Delivery

Processing Time: All orders are processed within [5] business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates: Costs are calculated at checkout based on your location and selected shipping method.
Delivery Estimates: * Standard Shipping: 2–3 business days.
- Express Shipping: [1]–[2] business days.
Tracking: Once your order has shipped, you will receive an email with a tracking number to monitor your delivery.

Refunds

Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

Payment: If approved, your refund will be processed back to your original method of payment within [14] business days.

Shipping Costs: Original shipping charges are non-refundable. [Optional: Return shipping costs are the responsibility of the customer unless the item arrived damaged.]

Exchanges

3. Returns & Exchanges

We want you to love your purchase! If you aren’t 100% satisfied, we are here to help.

Exclusions: Items marked as “Final Sale” or personalized/customized products cannot be returned.

Window: You have [14] days from the date of delivery to request a return or exchange.

Condition: Items must be unworn, unwashed, and in their original packaging with tags attached.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.